Terms & Conditions

1. Purpose of this website

This website exists to provide general educational information about healthcare and health cover in South Africa. The educational website is not itself a sales platform, a comparison service or an application portal.

2. No advice relationship

Using this website does not create an advisory, professional or fiduciary relationship between you and Curalern Health. Content is general in nature and does not consider your personal circumstances. We do not select, compare, recommend or advise on the suitability of any healthcare product.

3. General enquiries and product-information requests

A general enquiry through this website is a request for educational information. It is not an application and it is not a request to be contacted about products.

Separately from the educational content, a clearly identified product-information journey may be made available. If you expressly use such a journey and consent to it, the relevant details you provide may be shared with the identified third party so that its representative can contact you and deal with the product discussion, available options and the quotation or application process. You will be told who will receive your information and who will contact you before that happens. Curalern Health does not itself handle, assess or decide any of those matters, and no timeframe for contact is promised.

4. No promises of acceptance, approval or quotation

Nothing on this website offers, promises or implies acceptance, approval, cover or a quotation of any kind. Any such decision rests entirely with the relevant scheme or insurer.

5. Accuracy of information

We take care to publish accurate, current information, but healthcare rules and market practices change. We do not warrant that all content is complete or free of error, and we encourage you to verify important details before acting.

6. Intellectual property

All content on this website, including text, layout, graphics and branding, belongs to Curalern Health unless otherwise stated. You may read and share it for personal, non-commercial purposes with attribution, but you may not republish it commercially without written permission.

7. Acceptable use

• Do not use this website for unlawful purposes.
• Do not attempt to interfere with its operation or security.
• Do not submit another person's details without their permission.

8. External links

Where we link to third-party resources, we do so for convenience. We do not control those websites and are not responsible for their content or practices.

9. Limitation of liability

To the extent permitted by law, Curalern Health is not liable for any loss or damage arising from reliance on information published on this website.

10. Governing law

These terms are governed by the laws of the Republic of South Africa.

11. Changes

We may amend these terms from time to time. The version published on this page is the version that applies.